Frequently Asked Questions
What types of skin conditions can your creams help with?
Gene's All Natural Products offers creams that are formulated to address a variety of skin conditions, including eczema, psoriasis, and general skin irritation. The unique blend of 19 essential oils and natural ingredients in our products is designed to soothe and nourish troubled skin effectively.
How do your all-natural ingredients benefit the skin?
Our skin creams utilize a combination of natural ingredients that work synergistically to promote healing and reduce inflammation. The essential oils included in our formulations are known for their anti-inflammatory and soothing properties, which can help alleviate discomfort and improve skin health.
Are your products suitable for sensitive skin?
Yes, our products are formulated with gentle, all-natural ingredients that are typically well-tolerated by sensitive skin. However, we recommend conducting a patch test prior to full application to ensure compatibility with your skin type.
How long does it take to see results from using your creams?
Results can vary depending on the individual and the specific skin condition being treated. Many users report noticeable improvements within a few days of consistent use, while others may take longer. It is important to follow the application instructions for optimal results.
Why did you transition exclusively to the 8oz jar for the Soothing Cream?
We’ve listened to our community! Most of our customers use our Extra Strength NM Soothing Cream as a daily staple for themselves and their families. We moved exclusively to the 8oz Value Size for three main reasons:
- Greater Longevity: An 8oz jar provides a consistent supply for the average user, ensuring you don't run out of the relief you rely on.
- Better Value: By offering a larger volume in a single jar, we are able to provide a more cost-effective price point per ounce compared to smaller sizes.
- Sustainability: One larger jar means less packaging waste and fewer shipments over time, which aligns better with our commitment to natural, mindful living.
What is your shipping policy?
We ship orders within 3 business days. Shipping costs can be calculated at checkout by entering your address. We strive to ensure timely delivery of our products to our customers.
What should I do if I receive a damaged product?
If there is something wrong with the product you can write to us at emails@genesallnaturalproducts.com with the details of your order, or fill out our contact form, and we will respond within 1 to 3 business days.